Emergency Support
Get help with your site within 24 hour or less!
(Most of the time less than 24 hours)
Ticket System
Here’s what we can help you with and what is within our scope.
– “Our Scope”, defined as what we do support.
– “Out of Our Scope” then we do not offer support.
Within Our Scope:
- General WordPress questions
- WordPress configuration
- Extended support and details answers that you’ve seen on this site
- Plugin & Theme Recommendations
- *Site Errors
*If you are experiencing issues with your site, we will only assist if you’ve followed our installation instructions. Otherwise it will be on a case by case basis.
$50 per ticket
Don’t worry, if we can’t help you, there’s no charge!
READ FIRST!
Before you ask make sure to refer to our documentation here.
We will never email you asking for your login credentials, only submit your site details on our ticketing system in the “Secure Login Details” section.